Casual Shift Leader – ELA Active Ltd - Eastern Learning Alliance

Casual Shift Leader – ELA Active Ltd

ELA Active (Witchford)

Salary

£13.09 per hour

Contract

Casual

Start Date

TBC

Apply By

December 1, 2026

Email

Salary

£13.09 per hour

Contract

Casual

Start Date

TBC

Apply By

December 1, 2026

Email

Are you looking for a flexible leisure operations role within a busy and welcoming leisure environment?

ELA Active Ltd is seeking reliable and motivated Casual Shift Leaders to join our team at Witchford Sports Centre. This casual role offers flexible working hours and the opportunity to gain valuable experience supporting leisure centre operations, customer service, and site responsibility.

As a Casual Shift Leader, you will act as the responsible on-duty contact during your shift, helping to ensure the centre operates safely, efficiently, and to a high standard. This role focuses on operational support and customer experience.

There are opportunities to further develop your skills and, following appropriate training (including the National Pool Lifeguard Qualification – NPLQ), provide support across other ELA Active sports centres.

Why ELA Active?

At ELA Active, we are committed to delivering high-quality facilities while investing in our people. You will have access to training and development opportunities, with the potential to take on additional responsibilities across multiple sites.

Whether you already have some leadership experience or are looking to take the next step, we will support your development within the leisure sector.

Key responsibilities:

Acting as the on-site point of contact during shifts
Supporting the safe, smooth, and efficient day-to-day operation of the centre
Providing excellent customer service and handling customer enquiries
Opening and closing the centre with key holder responsibility
Supporting bookings, activities, events, and community use
Ensuring facilities are presented to a high standard, including basic checks and set-up
Working independently and following operational procedures

Development and training:

Opportunities to develop skills and work across multiple ELA Active sites
Support to undertake additional training, including the National Pool Lifeguard Qualification (NPLQ), if you wish to expand your role
Access to ongoing training and development sessions

Essential requirements:

You must be 18 years of age or over, as the role involves lone working
A proactive, customer-focused approach, with the ability to act responsibly and use good judgement while on duty
Strong communication skills and the confidence to take responsibility for the centre during shifts
The ability to work independently and follow established operational procedures
A willingness to undertake further training as required
Flexibility to work evenings, weekends, and at short notice in line with centre opening hours: Monday–Friday: 4:30pm – 10:00pm and Saturday: 8:00am – 5:00pm.

What we offer:

Flexible casual working hours
Full induction and ongoing training
Comprehensive employee benefits scheme
On-site parking
A collaborative, inclusive team culture

If you are reliable, customer-focused, and interested in developing your skills within a professional leisure environment, we would love to hear from you.

Start Date: Immediate

Please complete the application form in full and submit it along with a covering letter to

Please note that due to the high volume of applications we receive for certain roles, we reserve the right to close this vacancy prior to the advertised closing date if a sufficient number of suitable applications are received.

What can ELA offer you?

ELA offer a sector leading staff benefits offer alongside bespoke, high quality CPD programmes, cross-trust events, and exceptional opportunities for career development within our innovative family of schools.

ELA know that our strength is our people, so we prioritise staff wellbeing, retention and development. Over 95% of ELA staff say they’re proud to work in their school.
ELA are firm believers in the power of recognising, celebrating, and rewarding talent: our track record in terms of retention, internal promotion opportunities and wider career development is excellent.
ELA staff enjoy a sector leading staff benefits package alongside bespoke, high quality CPD programmes, cross-trust events, and exceptional opportunities for career development within our innovative family of schools.
You can find out all about our Trust and staff offer here.

ELA staff benefits include:

Reduced contact time to enable professional development;
EAP with access to counselling & physiotherapy;
Health care cash plan;
Paid annual family day;
Extensive discount club access;
Cycle to work & electric car lease schemes;
Enhanced parental leave;
Flexible work practices;
Laptop & mobile phone payment plans;
Ticket ballots for high profile events;
Generous annual leave allowance for support staff;
Discounted gym membership for all staff.

Our Trust is committed to equal opportunities, to safeguarding and the promotion of the welfare of children, young people and vulnerable adults.  All staff are expected to share this commitment and undergo the appropriate checks.  All positions within the Trust are subject to enhanced DBS checks and satisfactory references along with a Certificate of Good Conduct if applicable.  Only applications submitted on using the ELA application form will be accepted.  We do not accept applications by CV.  You can view our safeguarding policy here.

Please send a completed application form and covering letter to: Ryan Baxter, ELA Active Ltd, New Road, Impington, Cambridge, CB24 9LX or e-mail: . Due to the high volume of applicants, we receive for certain roles, we reserve the right to close a vacancy earlier that the advertised date if we have received applications that reach the criteria.

All shortlisted applicants should expect to be called for interview no more than 5 working days after the closing date. If you have not heard from us by then, your application has not been successful. Visits to ELA Active (Witchford) are welcome.