Website Accessibility Statement

This accessibility statement applies to all websites operated by Eastern Learning Alliance.

We want as many people as possible to be able to use our websites and access our services. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • you cannot modify the line height or spacing of text
  • some older PDF documents are not fully accessible to screen reader software
  • live video streams do not have captions
  • some of our online forms are difficult to navigate using just a keyboard
  • you cannot skip to the main content when using a screen reader


Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • email
  • call 01223 200409
  • or write to EASTERN LEARNING ALLIANCE ▪︎ New Road ▪︎ Impington ▪︎ CB24 9LX

We’ll consider your request and get back to you as soon as we can.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us using the details above.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Eastern Learning Alliance is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to non-accessible pdf files and other media which may not be readable or viewable with screen reader software. 

Non-accessible content

  • Legacy pdf files and signed scanned documents on our policies pages.
  • Videos or media may not have subtitles or signing.

Non-compliance with the accessibility regulations

When we publish new content we’ll make sure our use documents and images meets accessibility standards.

Disproportionate burden

We’ve assessed the cost of transcribing our scanned pdf into an accessible format and believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. When these documents are updated we will ensure they meet accessibility standards. 

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. We plan to either fix these or replace them with accessible HTML pages when they are next updated. 

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix our scanned deed of variation documents from 2016, however, new PDFs and Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

What we’re doing to improve accessibility

We are trying to reduce our reliance on pdf files for polices and other documents where it is not needed for layout or other compliance purposes – we know that pdf and other documents are hard to read on smaller screens and by screen reader software and will remove them as far as it possible. 

We will also add new features to our website, such as options to enable high contrast mode and other accessibility features to make our websites more accessible. 

Preparation of this accessibility statement

This statement was prepared on 1st March 2021. It was last reviewed on 1st March 2021.

This website was last tested on 16th March 2021. The test was carried out by WAVE Web Accessibility Evaluation Tool.

We used this approach results of these tests to ensure all images have descriptions and the contrast of elements elements on the page is legible. 

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